Privacy Policy

Velano Hides is an atelier of premium cowhide and leather goods based in Lahore, Pakistan. This policy explains how we handle information collected through velanohides.com.

We collect only what we need to serve you:

• Contact details you provide — name, email, phone, company.
• Order and shipping information required to fulfil purchases.
• Basic technical data — IP address, browser and pages viewed — for site analytics.

• To respond to enquiries and quotations.
• To process and ship your orders.
• To send occasional updates about new collections, if you subscribe.
• To improve the Site and protect against fraud.

We do not sell your personal information. We share it only with trusted partners who help us operate — shipping carriers (DHL, FedEx), payment processors and hosting providers — and only to the extent necessary.

The Site uses essential cookies to keep it functioning and simple analytics cookies to understand traffic. You can disable cookies in your browser settings.

We retain enquiry and order records for as long as needed for business, tax and legal purposes, then securely delete them.

You may request access, correction or deletion of your personal information at any time by writing to us.

We take reasonable technical and organisational measures to protect your information. No online transmission is entirely secure, but we work to minimise risk.

For any privacy question, write to info@velanohides.com or call +92 339 4012104.